ElevatorSense®

The digital companion
for your field operations

The new Wittur digital solution to help you:

  • Solve any door installation issues
  • Monitor elevator operations in real time
  • Plan service intervention based on real data
  • Increase the service level to your customers by reducing downtime

 

Security first for a high quality performance and service

Wittur has prioritize and developed a safe environment for your data.
Our data centers use state-of-the-art protection from unauthorized access, all data transmissions to and from the data centers are encrypted.

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BREAKING NEWS: The ElevatorSense All-In Package is now available!

Get all four ElevatorSense licenses in one powerful package. Everything you need to elevate your operations, from new installations to maintenance, at an exclusive price!
Contact us now to learn more and secure your package today.

All In Package

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Based on 50 years of experience in elevator doors design and working every day to support customers in the field, Wittur knows that when an elevator door leaves the factory, its life has just started.
Doors are the most exposed moving elevator component: 70% of elevator callbacks are due to doors. Quality of door installation and service are critical elements to ensure smooth operation and avoid frequent callback: this means obtaining full customer satisfaction and optimizing service costs.

 

Therefore, Wittur has developed ElevatorSense®: a smart hardware-software platform that offers multiple products in one, for different services, to collect data from all door components, analyze them in the cloud with state-of-the-art algorithms developed from Wittur long time experience and give you precise and timely information.

 

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Installation Control

Helps field technicians achieve high quality of installation

Installation Control

Carry-on case including the ElevatorSense box and 12 months license subscription (usage on 20 door operators included).

Standalone
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Provides the field technician a set of automatic quality tests for the installation of landing doors and car doors. Based on the test results, recommendations are provided to make sure that doors adjustments and settings have been performed correctly.

 

The following items are supplied in a carry-on case:

  • 1 ElevatorSense box
  • 1 power supply connection cable
  • 1 door operator connection cable
  • 1 Ethernet connection cable
  • 1 Data transmission USB key (optional)
  • 1 quick installation guide

 

The operating manual can be consulted within the ElevatorSense app once logged in.

 

The user license has a validity of 12 months and extends of another period unless the user unsubscribes the service. Use is limited to a maximum of 20 door operators within each period. The renewal cost is 99€/year.

 

It can be purchased as a single product or as a NI/MOD package that includes Installation Control and Wireless Programming.

 

To be able to use Installation Control service, an internet connection on the elevator is needed. If it’s not possible to connect the ElevatorSense box to an internet cable on site, a data transmission USB Key can be purchased as an add-on. Please add it to your cart in the next check out step if needed.

Installation Control helps you to:

  • Reduce callbacks during the first year of operation and beyond
  • Save time and reduce costs during installation
  • Improve quality of installation of Wittur doors

 

Installation Control makes this possible by:

  • Data-driven measurements and algorithms can identify most common installation errors
  • Location and severity of errors are displayed
  • Specific corrective measures are recommended right away

Wireless Programming

A new way to adjust operating parameters

Wireless Programming

Carry-on case including the ElevatorSense box and 12 or 60 months license subscription.

Standalone 1 year
Standalone 5 years
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Allows the field technician to configure the door operation parameters quickly and easily. Parameters such as door speed or braking time can be read out and changed from any mobile device wirelessly connected to the ElevatorSense box installed on the elevator.
It covers 100% the Wittur Programming Tool (WPT) functionalities

 

The following items are supplied in a carry-on case:

  • 1 ElevatorSense box
  • 1 power supply connection cable
  • 1 door operator connection cable
  • 1 Ethernet connection cable
  • 1 quick installation guide

 

The operating manual can be consulted within the ElevatorSense app once logged in.

The user license has a validity of 12 or 60 months and extends of another period unless the user unsubscribes the service. The renewal cost is 99€/year.

It can be purchased as a single product or as a NI/MOD package that includes Installation Control and Wireless Programming.

Wireless Programming helps you to:

  • Respond faster to troubleshooting calls.
  • Save time and reduce costs during installation and service.
  • Improve quality of installation and operation of Wittur doors.

 

Wireless Programming makes this possible by:

  • Wireless connection from any mobile device to ElevatorSense box.
  • Easy-to-use App user interface to set / adjust door parameters.
  • Over-the-air software updates.

NI / MOD Package

Installation Control + Wireless Programming

Installation Control License – NI/MOD Package - 1 Year/20 Door operators

Take full advantage of the ElevatorSense platform by seizing both Installation Control and Wireless Programming benefits at a special price.

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Gives field technicians direct access to both ElevatorSense Installation Control and Wireless Programming, that can be used seamlessly during field operations:

  1. Check the installation quality of landing doors and car doors thanks to Installation Control,
  2. Configure the operating parameters of the doors without hindrance thanks to Wireless Programming.

 

By performing a thorough check of installation quality and settings, ElevatorSense NI/MOD Package reduces the occurrence of unplanned troubleshooting visits on site. This allows to optimize the technician's travels related to callbacks.

 

The following items are supplied in a carry-on case:

  • 1 ElevatorSense box
  • 1 power supply connection cable
  • 1 door operator connection cable
  • 1 Ethernet connection cable
  • Data transmission USB key (optional)
  • 1 quick installation guide

 

The operating manual can be consulted within the ElevatorSense app once logged in.

 

The user license has a validity of 12 months for both products and extends of another period unless the user unsubscribes the package. The renewal cost is 99€/year.

 

Installation Control use is limited to a maximum of 20 door operators within each period

 

To be able to use Installation Control service, an internet connection on the elevator is needed. If it’s not possible to connect the ElevatorSense box to an internet cable on site, a data transmission USB Key can be purchased as an add-on. Please add it to your cart separately if needed.

Real Time Diagnostics

Helps service technicians know what’s wrong with the elevator

Real Time Diagnostics
Standalone
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It allows the technician to monitor the performance of any connected elevator in real time by reading the data collected from the sensors in the ElevatorSense box.

 

The packaging contains the following items, for installation on one elevator:

  • 1 ElevatorSense box
  • 1 power supply connection cable
  • 1 door operator connection cable
  • 1 Ethernet connection cable
  • Data transmission USB key (optional)
  • 1 quick installation guide

The operating manual can be consulted within the ElevatorSense app once logged in.

 

The user license has a validity of 12 months and extends of another period unless the user unsubscribes the service. Use is limited to 1 elevator.

 

It can be purchased as a single product or as a service package that includes Real Time diagnostics and Preventive Maintenance.

Real Time Diagnostics helps you to:

  • Detect problems earlier and reduce callbacks during lifetime
  • Save time and reduce costs for on-site visits and failure root cause analysis
  • Improve quality of operation of Wittur doors

 

Real Time Diagnostics makes this possible by:

  • Data driven algorithms identify abnormal behavior of equipment and generate alert messages accordingly
  • Remote check of warning and error history of your elevator doors
  • Deliver critical data to understand the root cause and prevent a failure

 

Preventive Maintenance

Maximum uptime for your Wittur equipment

Preventive Maintenance
Standalone
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Preventive Maintenance helps service technicians to recognize the symptoms of malfunction of the equipment and to identify parts that may need to be replaced in advance, based on the status of their expected lifetime, in order to reduce unplanned downtimes and maximize availability of the equipment.

 

The packaging contains the following items, for installation on one elevator:

  • 1 ElevatorSense box
  • 1 power supply connection cable
  • 1 door operator connection cable
  • 1 Ethernet connection cable
  • Data transmission USB key (optional)
  • 1 quick installation guide

 

The operating manual can be consulted within the ElevatorSense app once logged in.

The user license has a validity of 12 months and extends of another period unless the user unsubscribes the service. Use is limited to 1 elevator.

Preventive Maintenance helps you to:

  • Minimize unexpected breakdowns and maximize uptime
  • Monitor status of critical parts and plan checks / replacements
  • Identify and order the right spare parts

 

Preventive Maintenance makes this possible by:

  • State-of-the-art algorithms to optimize timing of replacement checks
  • Wittur know-how about wear and tear of spare parts
  • Advanced spare parts identification and ordering tools

 

Service Package

Includes Real Time Diagnostics + Preventive Maintenance

Service Package

Take full advantage of the ElevatorSense platform by seizing both Real Time Diagnostics  and Preventive Maintenance benefits at a special price.

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Gives field technicians direct access to both ElevatorSense Real Time Diagnostics and Preventive Maintenance, that can be used seamlessly during field operations:

  1. Monitor elevator perfomance and Identify issues earlier thanks to Real Time Diagnostics
  2. Recognize the symptoms of malfunction of the equipment and to identify parts that may need to be replaced in advance thanks to Preventive Maintenance

 

By performing a thorough check of abnormal behavior of equipment and the condition of critical parts in order to plan overhauls/replacements. ElevatorSense Service Package maximises equipment availability and reduces call-backs during its lifetime. This enables optimisation of on-site visit costs and the timing of replacement checks.

 

The following items are supplied in a carry-on case:

  • 1 ElevatorSense box
  • 1 power supply connection cable
  • 1 door operator connection cable
  • 1 Ethernet connection cable
  • Data transmission USB key (optional)
  • 1 quick installation guide

 

The operating manual can be consulted within the ElevatorSense app once logged in.

 

The user license has a validity of 12 months for both products and extends of another period unless the user unsubscribes the package.

All-In Package

Get all four ElevatorSense licenses in one powerful package.

Custom image

Take full advantage of the ElevatorSense platform by seizing the benefits of Installation Control, Wireless Programming, Preventive Maintenance and Real Time Diagnostic at a special price.

Contact us